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Frequently asked questions

  • What is the typical shipping time for your products?
    We strive to ensure prompt processing and timely delivery of your products. Rest assured that we are dedicated to providing a seamless experience and will make every effort to meet your shipping needs within the specified timeframe. Our usual processing time for orders is 2-3 business days following cleared payment, unless otherwise specified. It's important to note that processing times may vary depending on any additional preparation requested for your order. We kindly ask customers to arrange their own freight for shipping purposes.
  • How to check product availability?
    To check product availability, please apply for an account. Once approved, you will receive a welcome letter with the necessary links to inquire about product availability.
  • What payment options are available?
    We offer a variety of convenient payment options to suit your needs. You can choose to pay via Zelle, ACH Transfer, Wire Transfer, or Credit Card (fees apply) for added flexibility and ease of transaction. Select the option that works best for you and enjoy a seamless payment process.
  • How to order from Cypress Wholesale?
    To place an order, please message us on our Telegram Channel: https://t.me/CypressWholesaleOrderDept. We're here to assist you promptly and look forward to serving you at Cypress Wholesale.
  • Do you provide direct shipping to FBA (Fulfillment by Amazon)?
    Absolutely! We offer direct shipping to FBA for your convenience. Simply create the labels through your Amazon Seller Central account and send them to us. We will take care of shipping your products on your behalf, ensuring a smooth and efficient process. Sit back and relax as we handle the logistics, allowing you to focus on growing your business.
  • How can I open an account with Cypress Wholesale?
    Opening an account with Cypress Wholesale is quick and easy. Simply click on the "Apply" button and complete the application form. Once we receive your application, our team will promptly review it and provide a response within 24-48 hours. We value your interest in partnering with us and look forward to welcoming you as a valued member of our community.
  • Do you offer prep services?
    Certainly! If your order requires Amazon FBA prepping or bundling, we provide a range of convenient services including labeling, polybagging, and boxing. The cost for these services is $1.25 per FNSKU. It's important to note that not all orders will qualify for these services, so please inquire about eligibility when placing your order. We're here to assist you in ensuring your products are properly prepared and ready for Amazon FBA.
  • Is there a price list available for our products?
    Absolutely! When you sign up for an account, you'll receive an email from us that includes a convenient spreadsheet with the latest prices. This email also provides access to our daily offers and comprehensive wholesale catalog. Don't miss out on these valuable resources - sign up now to stay informed about pricing and take advantage of our special offers.
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